BREAKING NEWS . . . NOW COVID-19 ACCREDITED BY SAFECONTRACTOR
Our History with the Client
Interface Environment Management commenced working with Murrayfield in 2005 as their outdoor stadium cleaning company. Impressed by the work ethos and the response-time to emergencies Murrayfield invited Interface to tender for the internal stadium cleaning services in 2007. Since successfully meeting all tender criteria and being awarded the contract for both internal and external cleaning, Interface continued to be awarded annual extensions until 2017 when a decision was made by Murrayfield to go out to competitive tender. The Interface tender submission was short- listed and ultimately won through, with the contract being awarded back to them.
A bespoke service was requested via a detailed specification that was provided by the client. Interface was required to provide cleaning and hygiene services for office/admin offices, players rooms, medical rooms and tunnel cleaning; washroom consumables and washroom cleaning were also required. Furthermore to provide external stadium clean-up services and toilet cleaning and replenishment, pre-match, during match and post-match.
Additionally we provide, the same external stadium services when the stadium is used for celebrity events e.g. concerts Robbie Williams, Foo Fighters, and most recently The Rolling Stones. A proactive approach to waste management and environmental impact across the stadium cleaning was also part of the brief.
Impact and Results
Effective from 2017 with the start of the new contract and specification, the team’s unwavering commitment to delivering on the needs of the client has been evident through the monthly audits. Audits of this highly important venue are carried out by the Account Manager and the Operations Director.
By building upon the ethos of great teamwork, exceptional service and always putting our Client first, our main objectives are consistently being met. Much of the work involves a high visibility presence while the stadium is open to the public and operatives are trained to be unobtrusive yet courteous and helpful at the same time.
Monthly Audits are high on the Client’s agenda and since the awarding of the new contract Interface has consistently returned a high score.
Following the most recent monthly audit meeting in May 2018 with the Client, Interface were delighted to learn of the confidence placed in them by Murrayfield Management team through the extension of the contract for a further year.
Murrayfield is a rugby stadium located in the west end of Edinburgh; it is the largest stadium in Scotland with a seating capacity is 67,130. Murrayfield Stadium is the home of Scottish Rugby and houses the offices of the Scottish Rugby Union. Murrayfield is also used for outside events e.g. celebrity concerts and sporting charity events.